Client Success Manager
Are you a super driven leader who LOVES to help others improve their lives and income potential?
Then please read on…
We run an online consulting business called Closers.io that helps coaches, consultants, and agencies build and scale 7 and 8 figure sales teams.
In less than 2 years, we’ve scaled ourselves to multiple 8 figures, all while maintaining incredible results (check out our client success page for endless testimonials) for our clients! We help them to create a foundation for their growth, by helping them with their leadership, their marketing and ultimately, their sales.
Our mission is simple…we produce world class salespeople. We’ve done this for hundreds of clients, placing more than 500+ sales reps successfully and training 1000’s more.
Due to the rate at which we are growing, we are always bringing on new clients to work with who need to build and/or train their sales team. This is where you come in…
Position Summary
What We Do
Closers.io works with online businesses, online coaches and online consultants on a consulting basis to help them grow month over month. We help them create a foundation for their growth, by helping them with their leadership, their marketing and their sales.
On top of that we work closely with them and their sales teams to ensure that reps are consistently performing and hitting KPI week in week out.
About The Role
The purpose of this role is to train and coach brand new sales reps, and to further develop experienced sales reps, in order to place them on an established team, all while maintaining the highest standards of service and support to our Remote Closing Academy students.
NOTE: This position is full-time and virtual, meaning you can work from anywhere within the United States or Canada.
What You’ll Be Doing…
You will be responsible for training and developing our Remote Closing Academy students to become top performers in remote selling.
- Coaching – you will meet with students in 1:1 and group formats to help them implement the Closers.io sales training curriculum
- Training – using the closers.io sales training curriculum as a guide, you will teach and train your clients in the sales process
- Support and Service – you will be responsible for communication with your cohort of clients, including processing missed tuition payments and following up with clients who are not on track to complete the training.
- KPI’s and performance standards – you will be responsible to hit performance targets based on success of your students
This Is For You If
- You are familiar with the online coaching space and have experience coaching and training others
- You have a proven track record remote selling, either for your own coaching program, or someone else’s.
- You thrive in a client-facing role and have high stamina for 20+ hours of coaching sessions every week
- You enjoy creative problem solving
- You can implement a proven sales coaching system and help brand new sales reps learn the ropes
- You can hold people accountable to what they say they want
- You enjoy a lot of autonomy, while still enjoying structure and team communication/meetings
- You actively look to improve, personally and professionally through books, courses, etc
Lastly and most importantly, you’re hungry and coachable. You understand that to be the best, you have to work hard for it and learn from others who are further ahead than you.
DISQUALIFIERS: Please DO NOT apply to this position if you:
- Have less than 6 months of coaching and sales experience
- Want a position for flexibility and travel freedom only
- Aren’t willing to work full time
- Have no interest in continuing to train and improve your sales skills
- Can’t take criticism or feedback
Keep reading if that isn’t you…
Outcomes & Responsibilities
30 Day Targets
Understand the program, and be fully ramped up
Qualifications
At Closers.io, we want people who are amazing culture fits over anything else. We have found that some of our best sales reps have had little sales experience and/or college degrees, but were extremely hungry, coachable, and driven to be the best.
As long as you can prove to have the track record and vision for this role, we want to talk to you.
So if that’s you, feel free to apply below.
The Pay
Compensation for this position is a base + performance pay, with on-track earnings between $8k and $12k per month. Benefits
Work remotely- Save $1000’s in commuting costs and weeks worth of time by working remotely from home.
Access to $100,000+ worth of training materials
Participate in our 1-2 yearly team offsite events
About Closers.io
Closers.io has two primary arms to the business:
- Certifying & placing sales reps
- Helping founders remove themselves from the sales process and build out sales teams.
Our certifying & placing arm is called “Remote Closing Academy”.
This is a program where individuals looking for a career change can come in, learn about different sales industries, get trained, and then eventually get placed into a multiple 6-figure sales role.
At this point we’ve helped 1000s of new reps get placed and trained – and we’re still growing rapidly! Our sales team consulting arm is called “Sales Team Accelerator”. It is the most predominant sales team consulting service in the online “high-ticket industry” with a client roster that includes Tony Robbins, Dean Graziosi, Frank Kern, Agora Financial, among 450+ others.
In Sales Team Accelerator we help clients find, hire, train and manage both appointment setters and closers so they can build internal sales teams that can scale to and beyond 8-figures.
So opposed to clients having to pay ludicrous commissions to outsourced agencies… our clients have everything built in their business so THEY control it. This makes building out the sales team drastically cheaper, too…
We are also the ONLY sales recruiter & trainer in the space who’s actually built a sales team at scale. At this writing, we are over multiple 8-figures in ARR from just our sales teams, specifically.
On top of that we work closely with them and their sales teams to ensure that reps are consistently performing and hitting KPI week in week out.
About The Team
As of today, there are currently 42 full-time, and several part-time team members at Closers.io.
Everyone on our team loves the culture, standards, and results we bring as a team! Each team member has a positive attitude and is willing to work hard with each other to serve our clients in the best way possible.
About The Culture
Here are our company core values:
- Get & Stay In Sync
- High Say-Do Ration
- Proactive Thought & Self Awareness
- Conduct Yourself Like A True High Performer
- Have Fun
We’re confident if you called and asked any of our employees what it’s like to work at Closers.io, they would all be raving fans. We take a lot of pride in building and maintaining an incredible culture where “A players” are attracted and retained.
We have daily meetings and stay connected often throughout the day, which increases the connection and productivity with our team. Most times it doesn’t even feel like we are working remotely!
2-4 times a year, we hold a company retreat where we review the last 90 days, plan the next 90 days, and hang out with each other!
Our team is very fast-paced and growth-focused. We maintain a high level of accountability and ownership for each person on our team.
At any one time, our company is continually investing into new trainings, events, courses, and seminars to stay on the leading edge of our industry, while giving our team the ability and resources to continue to grow in nearly any avenue they wish.
Everyone on our team works remote. You won’t have to drive to work or ask off 2 months in advance for a couple days off. We value results over hours worked, which means once you finish your work, hours are flexible to do what you enjoy. However, we are a very fast growing company with many teammates holding a wide range of responsibilities, so it’s not uncommon to work 40-50+ hour weeks.
Growth opportunities are huge due to the rate at which we are growing. The more value you can bring, the more responsibility, trust, and advancement opportunity you will be given.
Overall, the culture of the company is very growth oriented, fast paced, challenging, and a lot of fun. You will be surrounded by other people who are pushing themselves to be the best person they can be, both in and out of work. You will see every area of your life improve, guaranteed.
How To Apply
Fill Out The Application
Click the button below and fill out your application below with as much detail as to why you’d be a good fit.
After submitting it will take anywhere from 24-48 hours to review your application
Answer Video Question
We’ll have a few questions for you to answer on Video about your past experience and why you think you’ll be a great fit for the team
Screening Interview
An interview with someone on our team so that we can get to know a bit more about each other
Skill Test
We will set up an interview to test your communication and coaching abilities
Training Period
A one week intensive training period for you to get ramped up