They are hiring for a Customer Success Manager (CSM)—a critical post-sale role focused on client onboarding, retention, and satisfaction. This is not a traditional closer or setter position. Instead, the CSM ensures smooth fulfillment and strong client experience once a deal is closed, which keeps churn low and referrals high. You’ll be the point person for new clients, owning their journey and success metrics. This role requires a high level of communication, ownership, and organizational ability to manage multiple clients through a structured delivery process, often liaising between the sales team, media buyers, and VAs.